Complaints Procedure

MURPHY WALDRON ESTATES LIMITED

About Us

Murphy Waldron Estates Limited is a comprehensive property services company offering professional estate agency, lettings, property management, sourcing, and mortgage services throughout [Insert Service Areas].

Company Details

Registered Company Name: Murphy Waldron Estates Limited

Company Registration Number: 10558754

Registered Office Address: 197 Eccles Old Road Salford England M6 8HA

Date of Incorporation: 11 January 2017

Company Type: Private Limited Company

Company Status: Active

Nature of Business (SIC): 68310 – Real estate agencies

Contact Information

Main Office: 51 Fredrick Road, Salford – M6 6FP

Telephone: 0161 787 9195

Email: info@murphy-waldron.com

Website: www.murphy-waldron.com

Office Hours: Monday – Friday: 9 am – 5:30 pm Saturday: 9 am – 1 pm Sunday: Closed

Key Contacts

Sales Enquiries: [Insert Sales Email/Phone]

Lettings Enquiries: [Insert Lettings Email/Phone]

Property Management: [Insert Management Email/Phone]

Accounts Department: [Insert Accounts Email/Phone]

General Enquiries: info@murphy-waldron.com

Our Services

  • Residential Sales: Complete estate agency services for property sales
  • Lettings: Comprehensive tenant finding and letting services
  • Property Management: Full property management services for landlords
  • Property Sourcing: Investment property sourcing and acquisition
  • Mortgage Services: Mortgage advice and arrangement services

Regulatory Information

VAT Registration Number: [Insert if applicable]

Data Protection Registration: [Insert ICO Registration Number]

Redress Scheme: [Insert Scheme Name and Membership Number]

Client Money Protection: [Insert when obtained – Scheme Name and Number]

Professional Standards

We are committed to maintaining the highest professional standards in all our services. We comply with all relevant legislation, including:

  • Estate Agents Act 1979
  • Consumer Rights Act 2015
  • Tenant Fees Act 2019
  • Money Laundering Regulations 2017
  • General Data Protection Regulation (GDPR)

Directors

[Insert Names of Company Directors – this information is publicly available via Companies House]

Accounts

Year End: 31 January

Next Accounts Due: 30 October 2026

Last Accounts Made Up To: 31 January 2025

Legal Structure

Murphy Waldron Estates Limited is a private limited company registered in England and Wales. This means:

  • The company is a separate legal entity
  • Liability is limited to the amount unpaid on shares
  • We file annual accounts and confirmation statements with Companies House

Insurance

We maintain appropriate insurance cover, including:

  • Professional Indemnity Insurance
  • Public Liability Insurance
  • Employers’ Liability Insurance
  • Client Money Protection Insurance [When obtained]

Transparency

We are committed to transparency in all our dealings. All our regulatory information, terms of business, and fee structures are clearly displayed on our website and available on request.

Last Updated: 01-12-2025

Note: This information is accurate as of the date shown. For the most current information about our company, you can also check the Companies House website at www.gov.uk/companieshouse